Good reporting systems are the standard across most industries today, however in the NHS, their reporting still has room for improvement. The Healthcare Safety Investigation Branch (HSIB) want to take learnings from other industries and use them to improve the way the NHS conducts its reporting, and came to us to share their message in an explainer video.
Aimed at healthcare managers and clinicians involved in local-level incident investigation, Loughborough University wanted to share an alternative method of healthcare investigation, Systems Thinking. The explainer video introduced the concept of systems thinking, stimulated their overall thinking and provided guidance on this alternative investigation method.
